Privacy Policy

We respect your privacy and only collect data necessary to manage your booking, communication, and service improvement. All data is handled under the General Data Protection Regulation (GDPR).

We do not store your data longer than necessary and only for defined purposes. Once we no longer need your information, it is safely removed.

Data We May Collect

  • Name and surname
  • Email address
  • Phone number
  • Booking/stay details
  • IP address

How We Use Your Data

  • To process your reservation
  • To provide confirmations and updates
  • For support or questions
  • To improve our website and services
  • For personalized advertising (Google Ads, etc.)

Cookies

This website does not use advertising or profiling cookies. We only use a small number of technical cookies that are necessary for the site to work, together with cookieless, privacy-friendly analytics. You can manage or delete cookies at any time via your browser settings.

  • Functional cookies: a first-party cookie remembers your language preference, and our guest reviews widget (Elfsight) sets a short-lived technical cookie needed to display the reviews
  • Analytics: we use Fathom Analytics, a privacy-first service that works without cookies and never tracks or profiles individual visitors
  • Marketing cookies: none. We do not set any marketing or advertising cookies

Your Rights (under GDPR)

You have the right to view, correct, delete your data, or object to its use for marketing. Contact us at info@rental12.com.

Data Security

Your data is protected via SSL encryption, secure hosting, and limited access within our team. We take your privacy seriously.

Disclaimer

  • We do our best to keep content accurate and updated, but errors may occur.
  • No rights can be derived from this website's content.
  • Prices and availability are subject to change without notice.
  • We are not responsible for external websites linked here.

Legal Basis for Processing

  • Contractual necessity: to fulfil your booking
  • Consent: for newsletter or cookies
  • Legitimate interest: to improve services and user experience

Questions?

Have a question about our privacy or cookie policy? Contact Floriana or Kristina – we're happy to help.